No purchase, subscription or partner agreement is formed by viewing these pages.
Product and pricing
Current prices are shown on the pricing section of the home page. Paid plans and pilots are billed by invoice from ShiftPoint Crisis Labs LLC. What each plan includes is confirmed in a short written agreement you sign before paying. Partner licenses are sold by the year under a written partner agreement. Annual prices are confirmed in a written quote. To start, email us.
Educational scope
Games use fictional situations. Customers may enter their own company names and policy wording to practice their own process. They are training tools, not legal advice, audits, regulatory certifications or insurance advice. A training summary does not independently verify identity or establish that a company meets its obligations.
Availability
A free demo of The Urgent Wire Escalation is available to try, and it may change as we improve it. No service-level or support commitment is made through this website; paid plans include them in writing.
Commercial rights
Public access does not grant resale, redistribution, rebranding or other commercial licensing rights. Partner rights require a separate written agreement.
Refunds and paid plans
Every paid plan, pilot and team session comes with a full refund if you cancel within 30 days of paying. Subscription, renewal, cancellation, privacy, security and support terms are provided in writing for your review before you pay.